Spotify cover image reading "Tales from the Trails" and "In Conversation with Laura Szewczyk" for the episode about pet transport on Salesforce.

The Best for Your Best Friend – Pet Transport on Salesforce

Guest: Laura Szewczyk, Manager, Blue Collar Pet Transport

If you have animals, you know how complicated it can be to make travel arrangements. Whether you’re moving across the country or purchasing a pet from another state, your four-legged family member needs a ride.

From puppies to ponies to potbellied pigs, Blue Collar Pet Transport safely moves their clients’ pets from one place to another. And they have to keep track of way more details than you’d realize. How do they do it? They manage every aspect of pet transport on Salesforce.

Today, manager Laura Szewczyk describes their early surge of success and resulting need to adopt a scalable organizational system to track data on all their new, eager customers. Enter Salesforce, which aside from getting their operations in order, offers numerous ways to optimize the customer experience. Every day, Laura sees her team’s Salesforce innovations at work–with new automations and processes constantly enhancing their ability to provide comfortable, stress-free transportation for their clients’ furry, feathery, and scaly companions.

From organizing leads to integrating payment systems and field service logistics, discover how Blue Collar Pet Transport demonstrates the impact of adopting Salesforce, whatever your business’s size or industry.

Don’t have time for the full interview? Here’s what you need to know.

The Highlights

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